CCTV monitoring is crucial in security systems as it improves your building’s security through real-time surveillance and proactive threat detection.
It helps reduce false alarms through precise alarm verification and can be used to handle a variety of tasks like access control and intrusion detection. Thus, enhancing incident responses and mitigating potential damage to your business.
By strategically installing security cameras in high-risk areas with the help of a professional live video surveillance security firm, you get a comprehensive security network to fight against unlawful activities on your property.
Below are the key topics we’ll be discussing in this blog:
- What CCTV monitoring is
- How live CCTV monitoring works
- How to effectively implement live video surveillance for your business
Scout Security is a licensed firm offering live video monitoring services along with certified private security guards and mobile patrol officers in the Denver Metro and Colorado Springs areas. Book a consultation now and let us help you reinforce your security program!
What is Live CCTV Monitoring?
Live CCTV (short for Closed-Circuit Television) monitoring involves using a system of surveillance cameras to capture and transmit live video to a central location for real-time observation and recording. This is why it is also called video surveillance or live remote video monitoring which is used to create safer and more secure environments for homes, offices, and public spaces.
Moreover, CCTV systems are often connected to Network Video Recorders (NVRs) where video data are stored and can be accessed for future reference or evidence.
The effectiveness of CCTV monitoring can be enhanced by combining it with professional remote monitoring services to provide an alarm-like response and enable swift action against security breaches.
Human intervention is still crucial in promptly addressing and resolving security incidents triggered by alarms despite technological advancements in security. Typical CCTV cameras that simply record and save video footage won’t be very helpful in catching law violators in real-time.
For instance, Scout Security employs highly trained and certified CCTV operators to address your security concerns proactively. Our role is more than just monitoring. We help implement tailored security measures to prevent crimes on your property.
Jump to the 7 Ways Remote CCTV Monitoring Services Help Create a Comprehensive Security System section.
Also Read: Live Video Monitoring vs. Onsite Security Guards
How Does CCTV Monitoring Work?
To better explain how CCTV monitoring works, let’s start with the main components of a CCTV surveillance system and the two major types:
Main Components of a CCTV Surveillance System and Their Key Functions
- CCTV Cameras: These cameras can be either analog or digital and can come with advanced options like night vision and adjustable focus and zoom.
- Monitors: These are available in various sizes and resolutions and are typically used in control rooms or security stations to allow operators to monitor multiple feeds simultaneously for real-time analysis.
- Cables: Used to power the system and enable communication between the components (e.g. linking CCTVs and monitors). Analog systems use coaxial cables and IP-based systems use Ethernet cables.
- Data Storage: HDDs, SSDs, and cloud solutions can be used to store video footage. Cloud options offer additional backups and remote access. The capacity of the storage will depend on the specifics of camera count, resolution, and required storage duration.
- Video Recorder: This is used for storing surveillance footage. The two main types are DVRs and NVRs. DVRs are used for analog systems while NVRs are used for IP-based systems.
Also Read: Security 101: Types of Commercial Security Systems & How to Choose
2 Main Types of Security Cameras and CCTV Systems: Analog and IP Security Systems
As we’ve mentioned, CCTV systems can be either analog or IP-based systems. Below are the key pros and cons of each:
| Analog Security Systems | IP Security Systems |
|---|---|
| – More straightforward and cost-effective compared to digital systems – More widely available due to their simpler installation process and long-standing presence – Have lower frame rates and may produce grainier images, making them less suitable for high-motion areas and those requiring detailed observation – More cameras are often necessary to cover the same area as a single IP camera – They require multiple cables for connection and power – No encryption which increases security risks | – More secure and faster video transmission over the internet – Can have multiple cameras in one unit to cover more areas – Initially more expensive but more cost-effective in the long run due to fewer cameras needed – Easier to install with fewer wires and equipment needed but is more technically challenging to learn by end users – Provides superior image quality with customizable resolutions and aspect ratios but may require higher storage – Allows remote zoom and repositioning for easier control – Packed with advanced features for analytics such as motion and smoke detection, counting people, color tracking, and triggering alarms – Easier access to video footage anywhere from any device |
You can find a more detailed discussion on the pros and cons of IP vs. analog video surveillance by Security Magazine here to give you an idea of what best suits your needs.
Also Read: 5 Major Differences Between Monitored vs. Unmonitored Security Systems
Overview of How Live Remote Video Monitoring Works
Step 1. Integrating Advanced Systems to Your CCTV Cameras and Connecting Them to a Central Monitoring Station
To make it short, video surveillance systems work by sending video footage to a central monitoring station which some also call the Alarm Response Centre (ARC). This is where professional CCTV operators watch activities on your premises continuously in real-time through the monitors.
Basically, there are two main ways where your CCTV cameras can be connected to an ARC:
- Integrating both intruder alarm and CCTV systems
- Installing a detector-activated CCTV system that combines the functions of alarms and surveillance
Step 2. Sending Alerts to the Central Monitoring Station Once an Alarm System is Triggered
Once an alarm system is triggered, the CCTV system immediately alerts the remote central monitoring station.
Trained operators manning the station 24/7 will receive notifications and begin assessing the incident by reviewing live footage directly from the triggered cameras. They use this footage to visually verify and investigate the nature of the alert (e.g. an intruder, fire risk, or other security breach).
CCTV operators use multiple cameras to view the incident from various angles to ensure no blind spots are missed. Once a security breach is confirmed, the operators take rapid action and will notify concerned individuals along with emergency services and law enforcement when necessary. They can also use audio interventions to deter criminals directly. (More on these in the next section.)
Also Read: 23 Benefits of Outsourcing Video Monitoring and Surveillance Services
7 Ways Remote CCTV Monitoring Services Help Create a Comprehensive Security System
Below are the ways how CCTV systems work when it comes to enhancing security on your property:
#1. Proactive Deterrence to Criminal Activities
Remote CCTV monitoring serves as an effective deterrent against criminal behavior, especially in residential areas and parking lots, according to a study featured by the Office of Justice Programs.
Highly visible cameras can discourage unlawful activities such as vandalism, theft, and trespassing. They let potential offenders know that their actions are being observed and recorded. Thus, giving you a proactive approach that helps prevent criminal incidents before they occur.
#2. Remote Guarding and Surveillance
Advancements in technology now allow for remote monitoring and video verification. This reduces the need for constant human oversight by on-site physical guards.
Trained operators can conduct perimeter surveillance, virtual guard tours, guest and employee verification, and even parking management using intelligent cameras to ensure continuous security. They can monitor and protect your buildings and assets just like how on-site security guards do, just remotely. However, this doesn’t mean that on-site guards are not needed.
Combining remote video surveillance with physical security guards can greatly help in responding to security incidents instead of waiting for police officers to deal with the issue.
Video storage can also be done through cloud video solutions which allow you to access and manage footage remotely (e.g. via mobile devices).
Also Read: 9 Proven Ways to Prevent Retail Theft With Security Cameras
#3. Real-Time Alarm Monitoring and Verification
Alarm monitoring is the main reason why many businesses implement monitored security which includes CCTV monitoring.
CCTV systems can be connected to your intrusion alarm systems for immediate detection and assessment of the severity of the incident. They allow operators to confirm incidents visually in real-time which minimizes false alarms through accurate verification using motion detection, video analytics, and other advanced solutions using artificial intelligence (AI). This, in turn, prevents unnecessary disruptions and resource wastage.
AI-powered CCTV systems can distinguish between potential threats and normal activities to allow for precise detection through:
- Object recognition (for distinguishing between people, animals, foliage, etc.)
- Facial recognition
- Anomaly detection (for detecting suspicious behaviors)
- Integration with sensors
Aside from triggering immediate alerts, these systems can also notify law enforcement agencies and security personnel. With these features, CCTV systems now make real-time response and instantaneous threat mitigation possible, whether the threat is a criminal activity or a natural disaster.
#4. Integration With Your Access Control Systems for Remote Access Control
Aside from your alarm systems, you can also connect your CCTV system to your access control systems for remote monitoring and control of your key entry and exit points.
CCTVs can be installed at your access points where operators can deny or permit access requests to certain areas on your premises by visually confirming the identity of the individuals before granting them entry as per your SOPs. They can also use a combination of unidirectional video and bidirectional audio to streamline access management.
Moreover, these systems support automation such as using facial recognition to authorize access which can reduce the need for physical guards at certain access points like reception areas or parking lots. Thus, offering a cost-effective solution especially when you need to control access outside regular business hours.
Also Read: 17 Benefits of Video Surveillance in Manufacturing Facilities
#5. Initiation of Rapid Alarm and Emergency Response
Professional remote CCTV monitoring services allow quick response to security incidents through continuous surveillance and monitoring.
Since your CCTV system is connected to a live monitoring center that is staffed by trained professionals 24/7, they can watch live feeds and promptly respond to any suspicious activities or alarms. They do this through:
- Enhanced Emergency Communication: Operators evaluate security breaches in real-time and can immediately decide the best course of action (i.e. contacting the authorities) to increase the chances of the criminal being apprehended.
- Audible Warnings and Deterrence: Operators can issue instantaneous verbal warnings to detected intruders for immediate intervention to prevent potential criminal activities.
You will also receive detailed post-incident reports outlining the event, actions taken, and the outcomes. These can help you in improving your security plan.
Also Read: The Role of Security Guards in Emergency Response
#6. CCTV Footage Aids in Post-Incident Investigation
Live CCTV monitoring plays a crucial role in post-incident investigations by providing reliable evidence to the police.
The footage captured during the incident can be analyzed to identify suspects and understand the sequence of events to resolve legal issues. Detailed reports provided by CCTV operators can also be used as evidence.
#7. Valuable Data for Updating Your Security Protocols
CCTV systems provide valuable data that can be analyzed to reveal patterns, trends, and potential weaknesses in your existing security plan. This can help you refine your security protocols and optimize resource allocation to avoid unnecessary expenses.
Also Read: 19 Effective Retail Loss Prevention Strategies and Best Practices
How to Implement CCTV Monitoring Into Your Security Plan
Firstly, you can start by deciding whether you want to build an in-house security team or outsource from an experienced firm:
#1. Building An In-House Security Team
This approach demands significant time and management effort.
When you choose to handle CCTV monitoring in-house, you essentially turn your CCTV operators into your own employees. This requires you to manage their work schedules, tasks, salaries, and others alongside your primary business responsibilities.
Moreover, setting up and maintaining an in-house security team involves installing the CCTV system yourself to ensure its continual operation and address any technical issues that will arise.
#2. Hiring a Professional Security Company
Hiring a professional security company, like Scout Security, ensures expert management of your security systems.
These companies often handle everything from video surveillance system design (e.g. camera types and features) and strategic installation to maintenance. They can create security solutions tailored to your business’s needs and provide recommendations for enhancing your overall security plan.
It’s beneficial to consult security experts early to customize a solution that adapts and scales with your security requirements. It is guaranteed that you will also get highly trained and certified professionals if you work with private firms like Scout Security.
13 Helpful Tips and Best Practices in Implementing Live Video Monitoring Strategies
To ensure the effectiveness and efficiency of your CCTV monitoring system, especially if you are building an in-house team, you can follow these best practices in creating a well-designed strategy to keep your people and patrons safe from criminal activities:
- Install the right technology (including integration with other security systems) and understand the limitations of your equipment.
- Monitor multiple cameras simultaneously, but know the maximum number of cameras you can effectively manage.
- Position cameras strategically at entry points, exits, parking areas, high-traffic areas, elevators, and corridors to maximize surveillance and deter security breaches.
- Install sufficient cameras with appropriate lighting to cover all areas of your facility.
- Regularly maintain camera lenses to ensure clear visibility.
- Maintain accurate system timestamps to track events correctly.
- Ensure your CCTV system can connect to a central monitoring station.
- Consider upgrading older systems to enhance security capabilities.
- Use software designed for CCTV monitoring to keep everything organized and make retrieval of specific footage easier.
- Train all your CCTV operators on the key functionalities of your system (e.g. controlling cameras, accessing live feed, retrieving recorded video, exporting video).
- Establish clear policies to control access and distribution of footage.
- Regularly update camera equipment to capture high-quality images and maintain robust security.
- Implement strong cybersecurity measures for IP video systems to prevent unauthorized access and potential damage.
Also Read: 25 Common Video Surveillance Mistakes to Avoid
3 Challenges in Remote CCTV Monitoring That You Should Be Aware Of
Knowing the challenges that you might potentially face will also help prevent future issues. You might need to address the following concerns:
- Privacy Concerns: Remote CCTV monitoring might invade the privacy of individuals by capturing their movements and activities without consent, especially in areas where people expect privacy.
- Security Vulnerabilities: The system is susceptible to unauthorized access or manipulation by malicious entities, whether for personal or political reasons, especially when not managed by a professional.
- Reliability Issues: Technical malfunctions, human error, external factors, and legal limitations can all compromise the effectiveness of your CCTV monitoring.
Hiring a security company offering professional video surveillance services can help you prevent the mentioned issues. We have the expertise to provide you with comprehensive security solutions that can also strengthen your cybersecurity.
Also Read: 15 Tips & Best Practices for Securing Your Commercial Property
Other Important Things to Know About CCTV Monitoring and Live Video Surveillance
5 Key Advantages of CCTV Monitoring For Your Business
- Crime Deterrence: Visible CCTV cameras act as effective deterrents to criminal activity because potential offenders will be aware that their actions are likely being observed and recorded.
- Enhanced Emergency Response: These systems allow for continuous monitoring and provide real-time alerts to key stakeholders and authorities about suspicious activities to initiate rapid response.
- Evidence Collection: CCTV monitoring captures detailed imagery and data of incidents which can be crucial for potential investigations.
- Cost-Effectiveness: Implementing remote CCTV monitoring can lead to substantial cost savings by reducing your reliance on physical guards and decreasing your overall security expenses.
- Reduced Human Error: Human guards can have limited visibility in addition to physiological issues. CCTV offers continuous surveillance and reduces human error. But, combining physical guards and CCTV monitoring will improve your security further.
You can read more about the benefits of real-time video monitoring services here.
How Much Does CCTV Monitoring Cost?
This will depend on various factors which will be determined after a thorough assessment of your needs. But, it can range from a few hundred to a few thousand per month.
These factors include:
- Property type (residential vs. commercial) and layout (sterile vs. open)
- The number of cameras needed and the monitoring duration (part-time vs. 24/7)
- Additional services like alarm monitoring, concierge services, assisted arrival, etc.
- Required network upgrades for system connectivity (this can affect the initial setup cost)
- Professional monitoring which involves subscription fees for continuous surveillance and technology integration
Prices differ greatly depending on your requirements. We recommend obtaining multiple quotes for accurate pricing.
We wrote a more detailed discussion on how much video monitoring services cost here.
CCTV Monitoring Applications: Who Can Benefit From CCTV Monitoring and Remote Guarding Services?
CCTV monitoring is often used for business surveillance to monitor employee productivity and prevent internal and external crimes, especially theft. These businesses or sites include:
- Office buildings
- Warehouses
- Parking lots
- Retail stores
- Restaurants
- Bars
- Industrial sites
- Multifamily properties
Also Read:
- Warehouse Theft Prevention: 19 Best Surveillance Practices
- 13 Benefits of Construction Site Surveillance and CCTV Monitoring
Self-Monitoring vs. Professional CCTV Monitoring: Key Differences
Here is an overview of the pros and cons of each:
| Self-Monitoring Systems | Self-Monitoring Systems |
|---|---|
| – Cheaper – No penalties for false alarms since no authorities are dispatched – Ideal for temporary installation – No backup measures beyond the initial setup – You are responsible for calling the authorities yourself – Restricted integration with other systems – You have to deal with post-incident concerns yourself | – Employs external services for monitoring – Faster response to incidents – Expert assistance from certified operators – Reduced insurance costs – 24/7 surveillance – Integration with other security systems for enhanced safety – Lesser false alarms – Higher costs but less liabilities |
FAQs
CCTV stands for Closed-Circuit Television. It is popularly used for surveillance and security by integrating the CCTV system with other security systems such as alarm detection and access control systems.
Cameras are strategically placed around a property to monitor areas. The video they capture is viewed on private monitors in a central station to initiate rapid response in case of security breaches.
Among the key responsibilities of CCTV operators include the following:
– Watching video feeds to identify any unusual or suspicious behavior
– Tracking potential suspects within a monitored area
– Liaising with the authorities for response and investigation purposes
– Ensuring that your CCTV system is fully functional
CCTV systems can be set up to record continuously, 24/7, depending on the needs of your business and the capacity of your system. Some cameras record only during scheduled times, while others activate when triggered by specific alerts (e.g. intrusion alerts).
The duration of recording without interruption can last up to 90 days or more, depending on the available storage and the power supply.
Yes, security cameras are monitored, often in real-time. Live CCTV monitoring operators are tasked with actively watching live video feeds to detect and respond to any potential security breaches or suspicious activities as they occur.
Using CCTV to monitor staff is generally legal, but it requires adherence to certain conditions to ensure compliance with the law. You might need to inform employees about the presence of cameras, restrict surveillance to legitimate purposes, and potentially obtain employee consent depending on your jurisdiction.
You must also adhere to data protection laws and stay informed about any changes in legal regulations to maintain lawful surveillance practices.
Hire Scout Security for Professional CCTV Monitoring and Live Video Surveillance Services
We provide comprehensive and tailored security solutions to businesses and property owners in the Denver Metro and Colorado Springs areas. Our services include the following aside from live video surveillance:
- Dedicated security
- Mobile patrol services
- Fire watch services
- Parking lot security
- Construction site security
- Industrial and manufacturing security
Contact one of our specialists now and let us help you customize your system and security plan based on the threats your business is facing!
