Professional Hotel & Hospitality Security Guard Services

Protect your reputation and boost your profits by maximizing your customers’ satisfaction through Scout Security’s professional hospitality security guards. We serve the Colorado Springs and Denver areas.

Get in touch with Us

For Faster 24/7 Emergency Service 720-399-5188

Private Hospitality & Hotel Security Guard Services in Colorado

Well-Trained Professional Security Guards Providing the Highest Level of Security for Your Guests & Employees

The hospitality industry deals with a lot of security concerns that can compromise your reputation and affect your revenue. Unauthorized visitors, unruly guests, and property theft can damage your business and lead to profit loss.

An unsafe work environment can also lead to a high employee turnover rate. This makes having a dependable and proactive security program crucial to make your patrons and employees feel safe, improve staff retention, and boost your profits.

Scout Security has vast experience in working with local general managers so we can provide you the security and professionalism you’re looking for. Our staff consists of rigorously selected personnel including former military or law enforcement officers who are trained in risk assessment, situational response, emergency procedures, and others. This ensures rapid response to potential security threats before they cause significant damage to your business.

Prevent poor customer reviews caused by trespassers, loiterers, thefts, and rowdy guests by hiring Scout Security’s licensed guards. We are highly experienced in providing comprehensive security solutions to high-end properties.

Call Us and Request a Free Quote

720-399-5188

Our uniformed hospitality security guards provide a visible security presence to prevent unruly behavior and potential damage to your reputation. We are a fully insured and licensed company serving businesses in Colorado Springs and Denver areas.

Get Customized Hotel & Hospitality Industry Security Solutions for Top-Notch Protection to Maintain an Outstanding Reputation

Our hospitality security services come with a detailed risk assessment of your property and security needs. We will work with you in identifying high-risk areas and creating an effective and proactive security plan that is tailored to your establishment’s unique requirements.

With a combination of highly capable hospitality security guards, technology-based solutions, and superior administrative support, we help you ensure that your guests will have a pleasant stay.

Our comprehensive hospitality industry security solutions include:

Dedicated security guards
CCTV surveillance (remote monitoring, security cameras)
Targeted Mobile Patrols
Parking Lot Security
Fire Watch Services

Whether you need short-term or long-term security guards to keep your customers feeling safe and comfortable, we have frontline professionals to improve your customer service.

We Serve the Following Hospitality Properties to Help You Ensure Your Customers’ Maximum Satisfaction:

Hotels
Motels
Resorts
Inns
Restaurants
Country Clubs

Best-In-Class Hospitality Security Services We Offer for Hotels, Resorts, Restaurants & More

Duties performed by our highly trained hotel security officers include the following:

Active perimeter patrols & surveillance monitoring
Enforcement of company rules & regulations
Controlling access (e.g. securing entrances and exits)
After-hours security escort
Conflict resolution & de-escalation
Report writing for maintenance issues
Suspicious behavior identification
First response to emergencies
Implementing evacuation plans
Incident & activity reports
Parking lot monitoring
Parking lot enforcement
Gatekeeper duties
Doorman and lobby security services
Executive protection for high-profile guests
Oversee security for special events
Other special safety and security services upon request

We cater to your complex hospitality security needs regardless of your property’s size and number of guests. We give you exceptional security services so you can provide your guests with a stellar experience.

Why is Security Important for the Hospitality Industry? What Does Hotel Security Do?

Security, along with good customer service, will always be among the top concerns of guests when choosing a place to stay. As a property manager and business owner, prioritizing customer satisfaction is the key to ensuring your business’s success.

Your reputation will depend on the experience of your guests and one negative review can destroy your image and lead to financial damage. Thus, investing in robust security services is crucial in protecting your reputation from the negative impacts of criminal activities.

Hiring hotel security guards guarantees the safety of your guests and physical assets including appliances, equipment, and guest valuables by:

Providing a visible security presence to assure your guests’ safety
Preventing unauthorized access and other unlawful activities (e.g. loitering vehicles)
Providing fast security response in case of emergencies
Responding to security threats in a timely manner to prevent further damage
Handling unruly guests, disorderly conduct, and threatening behaviors

Hire Scout Security’s Professional Private Security Guards to Get Top-Class Hospitality Security Solutions

Scout Security is a premium security company with a proven track record in the hospitality industry. What differentiates us from the competition is our commitment to providing top-class security solutions and high response times to exceed client expectations.

What makes our guards different…

We see our role as a customer service type of role. Our guards are:

Personable
Professional at all times
Clean and tidy
Respectful
De-escalation trained

We emphasize the importance of keeping combative parties calm and doing what is necessary to de-escalate the situation. Our goal is to end the problem before it gets out of hand.

We assure you that you will get what you pay for when you work with Scout Security. Schedule a no-obligation security assessment now and let us create a comprehensive security plan for your business.

Why Choose Us

Licensed, Thoroughly Screened, & Highly Trained Security Guards for Effective Crime Deterrence

Licensed & Insured

Scout Security is a licensed and fully insured security agency in Colorado. Working with us means investing in top-class security solutions that address your specific needs.

Thoroughly Screened Personnel

We only hire the best security guards including former law enforcement officers and veterans through a strict guard ranking system based on various attributes including physical strength, emotional intelligence, work ethics, and others.

Unparalleled Customer Support

With extremely high response times and a dispatch center that is on standby 24/7, we can respond to your inquiries and emergency calls within an hour. We will be here when you need high-level security services most.

Customized Technology-Based Solutions

We perform a detailed risk assessment of your property to identify weaknesses in your security plan and ensure that you’ll get a specialized solution that will address your specific needs. We also use cutting-edge smart technology to streamline our operations and to assist in our reporting process with real-time incident notifications.

Extensively Trained Security Guards

Our new recruits are required to complete a series of training courses including best security practices, legal responsibilities, situational response, patrol techniques, de-escalation, documentation, and reporting. Even field training officers and supervisors undergo leadership training to ensure top-notch services.

High Professional Standards

You will receive a detailed onboarding process and be assigned a dedicated Client Success Manager to ensure that your needs are responded to around-the-clock. We perform the duties and responsibilities we promised to do without any excuses. We also pay our guards well to ensure adherence to internationally recognized standards.

Client Testimonials

Juana

My experience with Scout has been great! Working in property management, we look for reliable and professional partners in business. Thank you for always being there; from courtesy patrol to fire watch emergencies, Scout is always dependable.
Paul

Scout security is always very responsive. Weather there is a security issue at the property, or a fire watch is needed, they always have my needs covered. During the recent artic freeze, I had a fire system go down. Calvin Lowe was extremely tentative in checking in and was staffed/prepared when I needed to extend fire watch a few days. I am grateful for their help and top-notch customer service during a stressful storm.
Jeannette

I'm very pleased with Scout Security services and their immediate response to emergencies. I recently requested fire watch on short notice and they were able to fulfill this within an hour's time even though being over booked themselves with a high demand of other fire watch services due to extreme low temps, they were very responsive and quick to come out. I highly recommended their services, they can't be beat. Josh and Calvin are the best!
Jacquelyn

Scout has been nothing short of amazing for our community! They are so communicative and professional. They have helped us out of some last minute issues and were able to perform fire watch when we had system issues. Mike, Calvin, Josh, Angel, and Matt are the best!
Brandy

Calvin and his team are the best! He is very responsive and willing to help, even on a weekend, with a new service. He follows up to make sure that we are satisfied with Scout. His team provides timely nightly reports. Since hiring on Scout, security issues on our property have reduced to nothing.
Avana

What an absolute treat it was to have someone as wonderful as Calvin bring cookies, cocoa, and the magic of Dr. Seuss into our lives! Their thoughtful gesture truly made our day. The cocoa was the perfect warmth on a chilly day. But it wasn't just the treats that made this visit special; it was the way Calvin engaged us with a Dr. Seuss book. His animated reading brought the story to life, sparking laughter and joy in all of us. Thank you
Samantha

Calvin is one of my favorite vendors to work with. Extremely communicative, which is great because Scout has a lot of ground to cover with my property. Always helpful, provides advice when needed and a positive attitude. Very easy to work with!
Monk

A great company to work for that has a family vibe. I like how the owner Doug is hands on and can do the job as well himself. I've had the opportunity to work alongside him on patrols. It was a pleasure to work for Scout Security.
Christopher

I couldn’t be happier working for and representing Scout Security. They are the standard bearers of pride, professionalism, and first in class service. I am continually impressed with how they take care of their employees. They compensate us better than other Front Range security firms, pay is every week, offer quality benefits, and bend over backwards to accommodate the individual. Management is approachable, responsive, and firm to earth. If you are looking for something in the security field, make sure to keep an eye out for Scout.
Zachary

This company gets a 5 star rating for sure. Doug, and all the staff at Scout have gone above and beyond expectations. Highly recommend them for all your security needs.

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