Frequently Asked Questions

What areas does Scout Security serve in Colorado?

Scout Security provides 24/7 private security services in both the Denver Metro Area (including Aurora, Lakewood, and Littleton) and Colorado Springs (including Pueblo and surrounding industrial/commercial corridors).

Security solutions are tailored to your property, event, and site-specific needs. This includes:

  • Mobile patrol in marked vehicles
  • On-site security guards
  • Live remote video surveillance (CCTV with an AI layer)
  • Parking lot and garage guards
  • Industry-compliant security and firewatchers

Scout Security uses state-of-the-art GPS tracking software that logs guard movement and checkpoints. We operate with full transparency, by providing portal access to verify guard locations and live activity reports in real-time.

Our services are available on-call, 24/7. We understand that emergencies (including fire alarm and sprinkler failure) arise any time of the day or night. We aim to arrive in less than 3 hours, often sooner.

We can also staff security guards after a fire has occurred.

In addition to a comprehensive background check, Scout Security has strict hiring standards and a strict guard ranking system. We evaluate for customer service and professionalism, conflict de-escalation, fire code and legal comprehension, emergency response, and daily reporting protocols. Our team includes former military veterans and law enforcement officers.

Yes. We comprehend the importance of professionalism and customer service for smooth operations and brand identity. All officers are trained in communication, emotional intelligence, and de-escalation techniques to resolve conflicts calmly.

A hybrid approach combines multiple security layers for cost-efficiency. For example, paring live video monitoring with live guards stationed only at high-risk entry points or mobile patrols paired with live video monitoring. We help you determine the right solution for your budget and security needs.  

Yes. Our certified fire watch guards are fully trained in NFPA 51B, local Denver Fire Department mandates, and Colorado Springs municipal codes. They perform pre-work assessments, continuous patrols, continuous monitoring, patrol logs, and post-work patrols.

We serve B2B commercial, industrial, and residential clients.

This includes:

  • Apartments and multi-tenant buildings
  • Commercial warehouses
  • Construction sites
  • Event venues
  • Factories
  • Hospitals and medical centers
  • Hotels
  • Malls and shopping centers
  • Manufacturing and industrial facilities
  • Mixed-use buildings
  • Office buildings
  • Parking lots
  • Processing plants
  • Restaurants and bars
  • And more!

You can request a free, no-obligation on-site security assessment by calling our 24/7 team directly at (720) 399-5188 or by filling out the contact form on our website. We’ll evaluate your property’s vulnerabilities and objectives and design a security plan tailored to your budget.

Call now for a FREE Security Assessment!

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