Security guards protect retail and commercial properties by patrolling your premises regularly to monitor unauthorized access and any suspicious activity. They also address vulnerabilities and noncompliance areas promptly before they lead to bigger problems.
Their proactive strategy helps protect your assets, including sensitive data, and mitigate risks by preventing various crimes such as theft, break-ins, and trespassing as well as by responding to alarms promptly. They can even deal with workplace violence and conflicts.
This avoids costly losses and damages to your property or reputation whether you are running a retail store, office building, apartment complex, industrial site, or other commercial business.
Scout Security has extensive experience in working with commercial property owners in the Denver Metro and Colorado Springs areas. Our certified physical security guards, mobile patrol officers, and CCTV operators are highly trained to deal with various security issues in the industry. Contact us now and get a free consultation!
The Importance of Physical Security for Commercial Properties: How Commercial Security Guards Can Benefit Your Business
Crime, a major problem affecting both small and large businesses across the country, has been rising at an alarming trend and threatening the stability and profitability of these businesses.
For instance, retail theft continues to increase and is causing store closures in cities all over the U.S. with almost $100 billion total losses in the industry due to retail shrinkage. This pushed several states to pass or introduce legislation to impose harsher retail crime penalties.
This calls for the need for robust security measures, such as video surveillance monitoring and on-site security guards, to protect your property against commercial crimes.
Our guards undergo a rigorous selection process with our staff consisting of veterans and former police officers to ensure that you get only the most qualified security personnel. They receive comprehensive training in various security measures, including retail loss prevention, to avoid potential business shutdowns.
Also Read: 10 Benefits of Hiring a Security Guard to Protect Your Business
11 Ways Security Guards Protect Your Commercial Property
Retail and commercial security guards perform flexible roles depending on your business’s requirements to give you the protection you need. These roles include threat identification, visible deterrence, continuous monitoring and surveillance, access control, emergency response, and even customer service.
#1. Customized Security Solutions Tailored to Your Needs
We will collaborate closely with you to develop customized security solutions that align with your specific objectives and address the unique challenges you are facing.
We do this by conducting detailed risk assessments that include site inspections and consultations to identify security risks and gaps in your existing strategy. This will help us devise proactive measures that can adapt to evolving threats to enhance your business’s security so you can focus on your core operations.
From implementing effective visitor and employee management to improving your physical security measures (e.g. optimizing environmental elements to deter crime), we’re here to help you.
#2. Visible Crime Deterrence to Reduce Potential Violators
We help prevent crimes by being visibly present on your commercial property.
Strategic positioning can further improve our guards’ deterrent effect by placing them at high-risk locations such as access points and parking lots.
Uniformed guards moving around your premises also make it clear to potential criminals that your property is being watched and protected. This discourages them from targeting your property since there is an increased perception of getting caught and punished.
Also Read: How Can Uniformed Security Guards Deter Crime in Your Business?
#3. Boosting Sales By Fostering a Safe Environment
Security guards at commercial properties do more than just protect your premises. We also improve your business’s environment by creating a safer atmosphere which boosts employee morale and customer satisfaction. Thus, leading to increased patronage and a stronger reputation for your business.
#4. Continuous Surveillance & Monitoring to Spot Suspicious Activities
One way of enhancing the safety of your commercial property is active monitoring with the help of modern surveillance technologies.
Our guards can monitor CCTV cameras, access control systems, and alarm systems to oversee all activities on your premises. By combining technology and vigilant oversight, we can quickly spot and respond to any suspicious behavior in real time. Thus, preventing potential security breaches effectively.
Surveillance footage from CCTVs also serves as valuable evidence in investigating security incidents to protect you from potential liabilities.
Also Read: How Security Guards Prevent Shoplifting in Retail Stores
#5. Randomized Patrols for Proactive Crime Prevention
Another task guards can do to monitor your premises is through optimized regular patrols to spot early signs of criminal behavior, unauthorized entries, and other safety hazards before they escalate. We also perform random patrols using different routes for unpredictability to deter potential criminals.
#6. Access Control to Prevent Unauthorized Entry
Security guards control access by monitoring entry and exit points. They can verify IDs and log visitors as well as restrict access to certain areas to ensure that only authorized individuals gain entry to your premises and other restricted facilities. This minimizes the risk of security breaches and insider threats.
#7. Rapid Response to Alarms & Emergencies to Mitigate Risks
Rapid emergency response and risk mitigation are other important duties of security guards that can save you from significant losses in case of security breaches.
Our private guards are trained to handle various emergencies, including fires, medical incidents, and violent crimes to ensure quick action. Their presence on-site allows for immediate intervention which is critical in preventing situations from escalating.
They are equipped to perform first aid and CPR, coordinate evacuations, and work closely with emergency services and law enforcement when necessary to manage the situation effectively. This minimizes damage and prevents liabilities caused by endangering building occupants during the incident.
Also Read: The Role of Security Guards in Emergency Response
#8. Detailed Incident Documentation & Reporting for Liability Protection
Security guards are also trained to write reports and document incidents accurately. These reports contain comprehensive records that detail the incident, evidence collected, actions taken, and individuals involved whether victims, witnesses, or suspects. This can help protect you from liabilities in case of legal actions.
Detailed reports also serve as historical records that can be used as a reference for improving your security strategy because they include day-to-day observations of the security guards that cover the risks spotted during their rounds.
#9. Customer Service to Boost Overall Satisfaction
You might not know this, but security guards are more than just protectors from crimes. They also excel in customer service.
Guards can significantly enhance customer service by being the initial point of contact for your visitors and customers. They can offer general assistance, provide directions, answer queries, assist customers in locating products or services, and address any of their safety concerns.
This boosts overall customer experience, fosters a welcoming atmosphere, and contributes positively to your company’s image.
Also Read: How to Increase Business Security With a 24-Hour Guard
#10. Preventing Workplace Violence & Conflict De-escalation
Our guards maximize safety in your workplace by preventing violence and de-escalating conflicts.
They are trained to spot early signs of violent behavior, mediate disputes, and diffuse tensions effectively through verbal de-escalation. This avoids the use of unnecessary force which could lead to legal issues.
#11. Ensuring Your Business’s Regulatory Compliance
Lastly, security guards can identify noncompliance areas through their rounds to ensure that you are adhering to legal standards (e.g. safety and security requirements), so you avoid costly penalties.
For instance, certain types of security guards, specifically fire watchers, can help ensure that your fire alarm systems are working properly and that you have implemented adequate measures to combat fire incidents.
Also Read:
- A Complete Guide to Ensuring Building Security: 11 Helpful Tips
- Live Video Monitoring vs. Onsite Security Guards
- 11 Problems a Security Guard Can Help You Solve
- Break-Ins: What to Do When Your Business Has Been Broken Into
FAQs
A retail security guard’s duties include observing your customers for suspicious activities, CCTV surveillance, constant patrols, access monitoring, customer service, emergency response, and incident reporting. They can also contact and collaborate with law enforcers and emergency providers in case of incidents.
The top security guard duties are:
– Observation and suveillance
– Identifying suspicious behavior
– Monitoring surveillance cameras
– Conducting regular patrols around your premises
– Investigating security breaches
– Incident documentation and reporting
– Controlling access
– Enforcing company policies
– Crowd management and traffic control
– Rapid alarm and emergency response
– Contacting the authorities
– Customer assistance
The top qualities of a good security guard include:
– Physical fitness
– Vigilance
– Professionalism and customer service
– Verbal and written communication skills
– Observation skills and judgment
– Assertive and conciliatory attitude
– Honesty and integrity
– Courtesy and respect
– Punctuality and preparedness
– Leadership and teamwork
Hire Scout Security for Robust Retail and Commercial Security Solutions in Colorado
Implementing hybrid security strategies, such as advanced CCTV surveillance with on-site security guards, can greatly improve the security of your business. We offer both video surveillance and physical security through dedicated guards, mobile patrol officers, and fire watchers for residential, commercial, and industrial businesses in the Denver Metro and Colorado Springs areas.
Reach out to us now so we can perform a detailed risk assessment of your security measures and ensure the resilience of your business to evolving crimes.
