Live video monitoring and onsite security guards are the two most popular and effective options for businesses aiming to enhance security.
Live video monitoring uses real-time cameras that can be watched by CCTV operators 24/7 to allow for a swift response to incidents by contacting law enforcement as soon as a threat is detected. It is generally more cost-effective than onsite alternatives.
On the other hand, onsite security guards provide visible deterrence and can offer faster responses without waiting for the police since they are already on site.
Combining video monitoring and security guards will make threat detection and alarm responses faster by complementing the limitations of each strategy and eliminating surveillance gaps.
Scout Security’s certified private guards, mobile patrollers, and CCTV operators in the Denver Metro and Colorado Springs areas can effectively prevent disruptions and financial losses caused by crimes in your business. Call us now and let us help you find the most suitable solution for you based on your budget, threat level, and property size.
Live Video Monitoring vs. On-Site Security Guards Overview: Side-By-Side Comparison
| Video Surveillance | On-Site Security Guards | |
|---|---|---|
| Pros | – Cost-efficient and flexible – Monitoring multiple areas at once – 24/7 continuous surveillance – Crucial footage for identifying and prosecuting suspects – Real-time alerts to the authorities – Integration with security systems – Monitoring in remote areas | – More effective visible deterrence – Faster onsite incident response – Personalized security services – Physical perimeter checks – Customer service and administrative tasks – Detailed documentation and reports for liability protection – A higher sense of safety |
| Cons | – Privacy concerns – Installation and maintenance costs can be expensive – No physical presence on-site – Reliability and technical risks | – Higher costs – Human limitations – Risk of liabilities due to inadequate training – They can have limited coverage |
Also Read: Security Guards vs. Police Officers: Key Differences & Similarities
Live Video Monitoring: Pros and Cons
Many businesses choose real-time video surveillance due to its cost-effectiveness and comprehensive coverage. It offers affordable security for various settings including construction sites, industrial sites, apartment complexes, retail businesses, and more.
It can provide a faster return on investment than traditional security guards, record all activities, and monitor your entire property continuously. But, it also has its limitations such as privacy issues, vulnerability to damage and theft, not being able to stop determined criminals, and others.
9 Key Benefits of Monitored Video Surveillance
#1. Cheaper Than On-Site Security Guards
Monitored video surveillance is generally cheaper than hiring sufficient on-site security guards for effective coverage due to lower Initial installation and ongoing costs.
CCTV systems (that are not professionally monitored by operators) offer 24/7 protection without extra charges for holidays or weekends and do not require breaks or sick days. This also maintains constant alertness. Your investment in these systems typically pays off within a few months.
#2. 24/7 Surveillance for Early Crime Detection
Live video monitoring offers uninterrupted 24/7 surveillance, unlike onsite security guards who have physical limitations.
Remote cameras can cover multiple areas simultaneously to ensure that no activity is missed. Moreover, integrating artificial intelligence enhances the system’s detection capabilities which allows for immediate recognition of suspicious activities including subtle movements that the human eye may miss.
For instance, technologies like smart video analytics and thermal imaging can aid in instant and accurate threat detection in case of a breach. Any suspicious activity will trigger instant alerts which allow for immediate intervention by security personnel.
Also Read: How Can Uniformed Security Guards Deter Crime in Your Business?
#3. Deters Would-Be Criminals
Video surveillance systems are preventative security measures that can effectively discourage criminal activities on your property by increasing the risk of detection for law violators.
The visibility of security cameras alone can discourage potential burglars, vandals, and trespassers by making them reconsider their actions. This significantly lowers the likelihood of thefts and break-ins in your business including internal theft and fraud.
#4. Helps Ensure Adherence to Company Protocols
Video monitoring also ensures adherence to your company protocols by providing 24/7 oversight.
Live CCTV operators can immediately identify and correct noncompliance behaviors or protocol breaches such as improper use of safety equipment in dangerous areas. They can communicate with the concerned individual through loudspeakers to maintain safety and security standards.
Video monitoring can also help enhance operational efficiency by monitoring employee productivity.
#5. Site-Wide Coverage Through Strategic Placement
CCTV surveillance provides extensive site coverage by placing cameras in strategic locations, including remote or hard-to-reach areas, to ensure continuous monitoring around your premises.
Strategically installed surveillance cameras can capture all movement and eliminate blind spots. This will make it impossible for intruders to escape detection.
Also Read: 10 Benefits of Hiring a Security Guard to Protect Your Business
#6. Prevents Criminal Attempts Before They Escalate
As we’ve mentioned, CCTV camera systems use advanced AI including two-way communication to prevent crimes before they escalate through:
- Immediate Detection and Response: The system can alert your security team in real time once it detects unusual activity. On-site operators can then use built-in speakers to warn intruders that they are being monitored and that police will be notified which normally deters the intruder from proceeding.
- Remote Intervention Capabilities: CCTV operators monitor video feeds offsite and can intervene remotely during security incidents. They can activate alarms aside from voice broadcasts to confront intruders.
- Enhanced Police Response: Automatic alerts can also be sent to the authorities (operators can also contact the police themselves) as soon as an intrusion is detected. This ensures quick police dispatch and increases the chances of apprehending suspects.
#7. Integration With Your Security Systems to Enhance Access Control
Video surveillance can also be integrated with other security systems like access control and alarms for a more comprehensive security strategy.
Cameras at entry points can help verify identities by checking if the person’s face matches their ID using live video. Operators can also communicate directly with your visitors to address issues or deny access if the person is not authorized.
Also Read: How to Increase Business Security With a 24-Hour Guard
#8. Remote Parking Management
Aside from access control, you can also use video surveillance to manage parking remotely. Operators can control parking access and direct visitors and company vehicles to designated areas. This further prevents the entry of unauthorized vehicles that could pose a threat to your security.
#9. Provides Live Video Footage for Liability Protection
CCTVs provide continuous recording that is crucial for handling liabilities and protecting your business against fraudulent claims and lawsuits.
These systems capture every detail that human guards may miss. Thus, allowing for quick and detailed investigations that can be used to dismiss false claims against your business. They can provide reliable evidence in legal matters instead of mere eyewitness recollections that might not be 100% accurate.
For example, CCTV footage can protect you from liability issues in case of accidents and injuries. It can also assist in identifying suspects and provide proof for insurance purposes.
Did You Know That Installing Security Cameras Can Reduce Your Insurance Premiums?
Installing surveillance systems not only enhances security but also helps with your compliance with legal standards which could reduce your insurance costs.
Insurance companies might offer discounts for businesses with security measures in place due to the lesser risk of crimes and future claims.
Also Read: A Complete Guide to Ensuring Building Security: 11 Helpful Tips
4 Key Limitations of Video Surveillance Systems
#1. Privacy Concerns
Video surveillance systems can raise privacy concerns, especially in expected private settings like workplaces or residential areas. Constant monitoring can make your employees and customers feel watched and uncomfortable which creates an atmosphere of distrust.
This is why you should balance security with privacy rights to ensure your compliance with legal standards.
Moreover, there’s a risk of misuse of surveillance footage. Inadequate security measures can lead to unauthorized access which can result in privacy violations such as identity theft, stalking, and harassment.
#2. Cost & Maintenance Considerations
Surveillance systems may be generally cheaper than security guards, but they can be expensive too.
There are a lot of cost factors you need to consider along with the financial impacts of potential breaches. These include initial and ongoing costs including maintenance:
- High-definition surveillance systems with more advanced features are more expensive
- Costs include installation, setup fees, and regular professional monitoring fees
- More cameras mean more expenses
- Surveillance systems require regular maintenance such as software updates and parts replacements to ensure optimal performance and legal compliance
Also Read: 11 Problems a Security Guard Can Help You Solve
#3. Reliability and Technical Risks
Since surveillance cameras are dependent on technology and infrastructure, you might experience downtimes, data loss, or cyber threats due to security gaps.
They are susceptible to technical issues like power disruptions or camera malfunctions that severe weather and physical tampering may cause. This can temporarily disable your surveillance system.
In addition, improperly installed cameras may lead to blindspots and the ineffectiveness of your CCTV system.
#4. No Physical Presence to Stop Determined Criminals
Lastly, video surveillance systems can record incidents and provide footage, but lack physical onsite presence.
This limits their ability to prevent crimes as they happen on your premises or perform administrative and customer service-related tasks which on-site guards can.
Also, despite their effectiveness in deterring thieves, they may not be adequate against determined criminals. This makes integrating CCTV systems with a more comprehensive security strategy important instead of relying on them as a sole deterrent. (More on this later.)
Hiring a professional security firm that offers video surveillance and risk assessment, like Scout Security, can significantly improve your security strategy and eliminate the limitations we have listed.
An experienced security agency will implement measures to address the mentioned weaknesses to make sure that you get comprehensive coverage.
Also Read: Break-Ins: What to Do When Your Business Has Been Broken Into
Onsite Security Guards: Pros and Cons
With security guards who are present on your premises 24/7 and are conducting regular patrols, early signs of crime can be spotted and prevented. They are also proven to provide visible crime deterrence and can disrupt ongoing criminal activities before they escalate.
Since they are on-site, they can also perform customer service duties and respond to alarms and emergencies faster to mitigate risks while the police are on their way.
However, security guards also have their limitations such as the potential for human error (which can be prevented by hiring highly trained security guards) and their expensive rates.
9 Key Benefits of Security Guards
#1. Effective Visible Deterrence
The physical presence of on-site security guards alone acts as a deterrent.
They are also trained to spot suspicious activities which allows them to address vulnerabilities and intercept crimes swiftly. This makes them ideal for high-risk environments including retail establishments, industrial sites, construction sites, and hospitality settings.
#2. 24/7 Monitoring and Constant Patrols for Early Crime Detection
Security guards provide 24/7 surveillance through patrols to enhance the safety of your premises.
They can work in shifts to ensure that there is always a guard on duty, regardless of the time of day.
Through these constant patrols, they can detect potential safety risks and security breaches (e.g. unauthorized access) to make sure that these are addressed quickly.
Also Read: How Mobile Patrol Security Can Proactively Deter Crimes on Your Property
#3. Site-Wide Coverage
Mobile patrol security guards provide effective site-wide coverage through randomized patrols and carefully planned routes that help deter and address intrusions promptly.
Patrol vehicles allow them to cover multiple buildings/areas within a short time.
#4. Flexible Roles and Responsibilities
Another notable benefit of security guards is that they can take on any task related to enhancing the safety and security of your premises. This includes customer service roles such as providing assistance and escort services.
Thus, boosting customer satisfaction and loyalty.
#5. First Line of Defense Through Immediate Response
Onsite guards offer prompt response during emergencies. They can reach the scene and deal with the incident faster than it takes for CCTV operators to alert and dispatch police services.
They can temporarily detain perpetrators (depending on your jurisdiction), assist in evacuation procedures and crowd control, and provide first aid aside from contacting emergency services and law enforcement. Thus, reducing potential damage and accidents during the incident.
Also Read: The Role of Security Guards in Emergency Response
#6. Liability Protection
Certified guards are trained to handle various security threats legally and effectively which reduces possible legal issues. They can also serve as reliable witnesses during incidents to protect you from potential liabilities.
#7. Detailed Documentation and Reports for Complete Transparency
Report writing and documentation are included in a security guard’s training. This allows them to create detailed and clear records of all incidents and activities they witness, either from their regular patrols or emergencies.
These detailed records are crucial for potential legal issues, insurance claims, and investigations.
#8. Peace of Mind for Your Employees and Patrons
Security guards boost productivity and enhance customer satisfaction by creating a safe environment for your employees and customers.
Not only does their presence deter crime but also prevents workplace violence, harassment, and aggression which fosters a welcoming environment. Thus, helping you retain productive employees and loyal customers who are crucial for your business’s success.
#9. Adherence to Company Policies
CCTV cameras can oversee noncompliance issues with your company policies remotely, but security guards can help enforce these policies physically to maintain order.
They exude authority which helps in ensuring adherence to dress codes, parking protocols, and visitor regulations. They can also prevent misconduct, manage access to restricted areas, control crowds, and de-escalate conflicts.
Also Read: How Security Guards Prevent Workplace Violence
3 Key Limitations of Security Guards
#1. Potential for Human Error
Security guards can make mistakes that may put your property at risk. Their unpredictable fight-or-flight response can lead to improper management of security breaches.
In many cases, armed guards also often do not have the needed skills to use firearms safely in tense situations despite having the license to carry them. This lack of skill can lead to unforeseen accidents and injuries.
Aside from improper use of firearms, detaining someone wrongly and using unnecessary force could also lead to legal problems. This makes finding experienced, highly trained, certified, and insured security personnel important when hiring guards.
Scout Security’s staff are former law enforcement officers and military personnel which guarantees their experience in dealing with challenging situations. We are also fully insured and certified so you don’t have to worry about liabilities.
Also Read: The Role of Security Guards in Retail & Commercial Properties
#2. More Expensive than Video Surveillance
This is the main advantage of security guards – high costs.
If you are hiring in-house security guards, you will surely deal with significant costs for the hiring process, training, uniforms, salary, benefits, and others. The more guards you have, the more expensive they will be, especially if you have a large property. You will also likely face liabilities since the guards are working under you.
Hiring contractual security guards would be a wiser option since these firms, including Scout Security, often offer flexible options based on your budget. For instance, you can hire temporary guards only when you need them during specific high-risk times of the day. You will only pay for the services you avail which can reduce the costs.
Also Read: Proprietary Security vs Contract Security Companies: Which Suits Your Business Best?
#3. They Can Have Limited Coverage
Onsite security guards cannot be in multiple places at once which could result in vulnerabilities on large properties with multiple floors, parking lots, garages, and other remote areas. You can hire multiple security guards, but this will increase your operational costs.
Working with an experienced security firm can help maximize your strategy without spending more than what is needed.
But, complementing on-site security with surveillance cameras would be a wiser step if you want comprehensive security coverage.
Also Read: 6 Advantages of Having a Hybrid Security Strategy
3 Key Factors to Consider When Choosing Between Remote Video Monitoring and Security Guards
Making an informed decision before choosing between remote video surveillance and on-site guards is important to make sure that you are getting the security solution you need. Consider these three key factors:
#1. Your Property Size and Layout
Remote video monitoring is best for large properties with many buildings to cover as it can monitor multiple places at once cost-effectively. Or, you can hire mobile patrollers who can also cover multiple areas within a short time.
Onsite security guards are better suited for smaller properties as they can quickly deal with incidents as they arise.
#2. Your Budget
Onsite security guards provide better security for high-risk properties (e.g. construction and industrial sites) but are expensive if you need many. However, consider the financial and reputational damage you will be facing (which could be more expensive than hiring security) if you fail to address vulnerabilities in your business.
On the other hand, remote video monitoring usually costs less over time and is sufficient for low-risk businesses.
#3. Your Risk Level
Always start with a risk assessment to identify which security method is most appropriate for your needs. We can help you with this step and can even provide you assistance in developing and implementing a robust security strategy for your business.
We can determine if you really need continuous security presence day and night or if temporary security and CCTV surveillance would be adequate so you won’t have to spend more than what is needed.
Also Read: How to Hire a Security Guard: 7 Factors to Consider & More
Reasons to Consider Combining Remote Video Monitoring and On-Site Security Guards
Remote video monitoring complements on-site security guards by:
- Enabling comprehensive coverage of large areas, especially low-risk locations, without the need for guards to patrol extensively to save time and resources
- Verifying alarms to reduce false alarm rates and unnecessary emergency responses
- Ensuring the safety of building occupants in case of threatening conditions like armed gang invasions
- Operating from secure locations to protect the guards against threats or intimidation since audio warnings can be used
- Allowing for immediate detection of suspicious activities that security guards may have missed due to visibility limitations
- Sending real-time alerts to the security team regarding intruders for faster response
Also Read: 12 Top Duties & Responsibilities of a Security Guard
Consult a Professional Security Company to Ensure Comprehensive Protection Against Crimes
If you want to get the best security solution for your business and make sure that you are getting what you’re paying for, work with Scout Security’s certified professionals.
We can help you understand your specific needs regardless of what industry you are in. We have years of experience working with property managers and business owners in the manufacturing, industrial, construction, and hospitality industries.
Book a consultation now and work with certified and insured private security guards, live video surveillance operators, and mobile patrollers in the Colorado Springs and Denver Metro areas!
